Privacy Policy Overview

This Privacy Policy explains how Focus Frame Studio handles personal data when operating its website and providing product photography services for small brands. It applies to information collected through inquiries, bookings, planning, private galleries, delivery workflows, and related communications.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

01 · Purpose

How We Use Personal Data

We use personal data to respond to inquiries, assess project scope, review product counts and shot lists, prepare quotes and delivery plans, schedule sessions, confirm sample setups, produce and edit images, deliver files through private galleries, process payments, maintain records, secure the website, and meet legal obligations. We may also use technical data to troubleshoot errors, improve site performance, and manage access to our services.

Processing is limited to the operational needs of the studio and website.

02 · Sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, file delivery, payment processing, record keeping, or technical maintenance. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Operational partners receive only the information needed to perform their role.

03 · Legal basis

Legal Disclosures

We may disclose personal data when required to comply with law, a court order, a lawful request from public authorities, or to protect our rights, users, or business operations. We may also share information where disclosure is necessary to investigate fraud, security incidents, or misuse of the website.

Legal disclosures are limited to what is reasonably necessary in the circumstances.

Your Privacy Rights

Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion of certain records, or restriction of specific processing. Where processing is based on consent, that consent may be withdrawn for future processing. Some requests may not be granted if we must retain information for legal, security, or contractual reasons.

Available rights may vary depending on the nature of the data and applicable law.

How to Make a Request

To make a privacy request, provide enough information for us to verify your identity and locate the relevant records. We may ask for additional details before responding. If a request is refused in whole or in part, we will explain the reason where permitted by law.

Requests are reviewed before action is taken to protect account and project security.

Data Retention

We keep personal data only for as long as needed for the purpose for which it was collected, to complete the requested service, to maintain business records, or to meet legal and accounting obligations. When data is no longer required, we delete it, anonymize it, or archive it in a limited form where retention is necessary.

Retention depends on the type of record and the reason it was collected.

Policy Updates

We may update this Privacy Policy from time to time. The revised version will apply when it is posted on the website, unless a different effective date is stated. If a change materially affects how personal data is handled, we will take reasonable steps to make the update visible to users.

This notice may be revised to reflect operational, legal, or technical changes.

01 · Collection

Personal Data We Collect

We may collect contact details, inquiry content, booking and project information, product counts, shot-list details, reference materials, payment-related information, communication records, and technical data such as device and browser information. Where users submit images or product information for a session, we process that material to plan, produce, review, and deliver the requested photography services.

The categories of data collected depend on how users interact with the site and booking process.

02 · Sources

Sources of Personal Data

We collect personal data directly from users through contact forms, email, phone calls, planning calls, booking requests, and project communications. We also receive information from private selection and delivery galleries, payment processing steps, and technical logs generated when the website is accessed or used.

Some information is provided directly, while other data is created during normal site and service use.

03 · Cookies

Types of Cookies

We may use essential cookies to support site operation, security, and form functions. We may also use preference cookies to remember basic settings and session cookies to maintain continuity during a visit. If analytics or similar tools are used, they are intended to help understand site performance and usage patterns.

Cookie use is limited to operational and analytical purposes appropriate to a small service website.

04 · Controls

Cookie Controls

The site may allow or rely on browser-based controls for limiting cookies and similar technologies. Disabling some cookies may affect site functionality, including form submission, gallery access, or session continuity. Where a cookie banner or preference tool is available, users should use it to manage non-essential cookies.

Cookie preferences can usually be adjusted through browser settings and similar device controls.